Network Technician / Technical Support

AirPatrol Corporation requires an internal Network Technician who can provide general technical support to our inside staff and also provide customer support to users of our software and hardware products.

This is a full time position.

Key Areas of Responsibility:

Maintain Network
Assist admin/sales staff with IT support
Assist with asterisk VOIP phone system
Assist developers with IT support
Assist customers with Technical Support
Application support for end-users
Troubleshooting and resolving PC, printer and network problems
Installing new equipment, applications or operating software
Installing hardware and software upgrades
Data backup and restore

Qualifications:

Certificate or Diploma from relevant Vocational/Technical program, or equivalent experience
1 – 2 years of related work experience
Experience in computer repair
Strong knowledge of Windows for desktops (XP, Vista) and MS applications (Office, Outlook)
Working knowledge of Windows environment
Working knowledge of Networking
Working knowledge of MS Office
Strong sense of customer service
Good organizational skills
Must work well in team atmosphere
Good verbal and written communication skills in English
Good time management skills; able to work on various projects simultaneously
General understanding of TCP/IP networking concepts as well as firewalls, routers and switches

Salary Range:

$30K – $34K per year, depending upon experience. Competitive benefits package.

Please email resumes in Adobe PDF or MS Word format.

Senior Software Developer

AirPatrol Corporation specializes in the development of leading edge wireless security solutions. Specific customized solutions based on AirPatrol's core technologies are developed for, and marketed by a wide variety of industry partners worldwide.

We are looking for a full time Senior Software Developer to expand our development team located in Burnaby, BC.

Responsibilities:

Collaborating with the development team and management to bring new ideas to market
Participating in design specification and reviews

Requirements:

Post secondary degree in Engineering or Computer Science.
5+ years experience developing applications for the Microsoft Windows environment in C/C++
Good understanding of object oriented design
Familiarity with MFC and STL
Excellent written and verbal communication skills

Experience in one or more of the following areas is not required but will be considered a plus:

Knowledge of IEEE 802.11 protocols and issues
Knowledge of TCP/IP
Experience with computer security/encryption/cryptology and related issues
Windows driver experience
Linux programming experience

How to Apply:

Please email us a cover letter and your resume in PDF or Word format.
In the subject line, please include your name and the position you are applying for.